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ABOUT US

Key Elements Skin Studio LLC Founded in 2025 Alexandra “Lexi” Cross, LE Barrier Health Is Key 🗝️ I’m Lexi Cross, a licensed esthetician and the owner of Key Elements Skin Studio, located inside Mermaid Lagoon in Longview, TX. I specialize in facials, waxing, lash lifts, and brow treatments, with facials at the core of my work. I often treat acne, rosacea, sensitivity, and skin that reacts easily or feels hard to manage. My philosophy is simple: calm, hydrate, and strengthen the skin so you can see real, lasting results—not temporary fixes. I work with your skin, not against it. I don’t rely on machines or harsh extractions, and I avoid unnecessary ingredients. Every treatment is hands-on and fully customized to what your skin needs that day. If your skin is inflamed, reactive, or out of balance, there’s usually a reason. I’m here to help you understand it, not ignore it (within my scope). Skincare is truly my element. I became licensed in 2025, but I’ve been in the skincare world since 2015—learning, researching, and navigating my own sensitive, reactive skin. I know what it feels like when nothing seems to work—even with professional help. That’s why I take a different approach. I take the time to understand your skin, your history, and what’s actually going on so you’re not stuck guessing or jumping from trend to trend. My work is hands-on, customized, and built around what your skin is asking for. I focus on barrier-supportive, non-aggressive treatments. No steamer, no harsh processes, and no added fragrance—even in the laundry detergent used on my linens. I am oncology and CPR certified, with a strong focus on safety and intention. Treatments are appropriate for those undergoing or recovering from cancer, as well as pregnancy-safe when needed. Welcome to my element 🗝️ What to expect: • One-on-one appointments—no rushing, no guessing • A full consultation and treatment in the same visit • Clear guidance on what your skin actually needs • Hands-on treatments focused on both results and relaxation • Warm towel wraps for comfort • A place for your belongings and wig placement if needed • Samples to try at home • Skincare and sunscreen available in studio Please note: • Located inside a shared space with hair, nail, & permanent jewelry services • Occasional scents or fumes may be present outside of my control • Treatment room is disinfected, ventilated, and intentionally maintained Questions? Feel free to message me—I’m happy to guide you 🤍 Need a time outside of 9-6 PM? Just reach out!

CANCELLATION POLICY

Cancellation Policy To Book • A card and deposit are required • The deposit goes toward your total service cost • Deposits are not refundable and not transferable • Booking means you agree to all policies and complete required forms Cancel or Reschedule (Canceling and rescheduling are treated the same) • More than 48 hours (2 days) before: $15 fee • Within 48 hours (2 days): 50% of the service total • No-shows: 100% of the service total Running Late • A $15 late fee applies after 10 minutes • Your service may be shorter; the full fee still applies • Late arrival or missing forms may cause your time to be given to another client Retail • All retail sales are final • No returns or exchanges Please contact me as soon as possible if you will be late or need to cancel or reschedule. No-call/no-shows affect the ability to keep this business running.

  • KEY ELEMENTS SIGNATURE FACIAL

  • KOREAN LASH LIFT

  • SIGNATURE LASH & BROW SPECIALS

  • BROW BUNDLE

  • LIP WAX

  • UNDERARM WAX

  • ARM WAX (HALF/FULL)